(4.0 / 5)2288+ Ratings

Ocoopa Reviews

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Overall Rating

4.0
2 Reviews
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About Ocoopa

Ocoopa is a trusted brand that has been providing innovative rechargeable hand warmers to millions of users. Their product range includes the Halo series, which is known for its durability and diversity, and the Union series, which is the industry's first detachable and interchangeable hand warmer. Whether you need warmth for daily use, home use, or outdoor sports, Ocoopa has got you covered. With their commitment to quality and customer satisfaction, Ocoopa is the go-to brand for rechargeable hand warmers.

Customer ratings by feature

  • Shipping & Delivery
    5.0
  • Return Policy
    5.0

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Ocoopa Customer Reviews (2)

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Camille Arpin
Camille Arpin
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Feb 10, 2023
Quentin Rupert
Quentin Rupert
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Feb 8, 2023

Ocoopa Customer’s Q&A

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Ocoopa FAQs

FAQ

What is Ocoopa's Refund & Returns Policy?

Ocoopa offers a 30-day refund policy for undamaged products, excluding Corporate Purchase orders. Returns must include all accessories and original packaging. For non-quality related warranty claims, the buyer is responsible for shipping costs, and Ocoopa refunds the cost of the product itself.
FAQ

Can I cancel my order with Ocoopa?

Yes, you can cancel your order before dispatch by emailing Ocoopa within 24 hours of placing your order to receive a full refund. If the order has already been dispatched, you will need to wait for the item to be delivered before returning it, and shipping costs will be deducted from your refund.
FAQ

Does Ocoopa ship worldwide?

No, Ocoopa only ships to some countries including Norway, Switzerland, Israel, Singapore, Japan, Hong Kong, and South Korea. For other countries, you can contact Ocoopa via email for assistance.
FAQ

What are the shipping options and costs for orders?

Ocoopa offers free standard shipping on all orders within the US, and expedited shipping for $3.50. International orders are shipped from Mainland China and have varying shipping times and costs depending on the country.

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